Privacy Policy for Hybrid Safety Training
1. Introduction
At Hybrid Safety Training Ltd, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal data when you use our website:
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Personal Information: This includes your name, email address, phone number, and any other contact details you provide when filling out forms or making enquiries.
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Course and Training Information: We may collect details about courses you have registered for or attended, including certifications awarded.
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Usage Data: We may collect data automatically as you navigate our website, such as IP addresses, browser type, pages visited, and time spent on our website. This information helps us improve your experience.
3. How We Use Your Data
We use the information we collect in the following ways:
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To provide and manage our training services, including course registrations and certifications.
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To communicate with you, respond to inquiries, and provide customer support.
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To improve our website and services through usage analysis.
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To send newsletters, updates, and promotional materials, if you have opted in to receive them.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience. Cookies help us remember your preferences and improve website functionality. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of the website.
For more details on how we use cookies, please refer to our Cookie Policy.
5. How We Share Your Data
We may share your personal data with trusted third parties in the following cases:
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Service Providers: We may share your data with third-party service providers (e.g., payment processors, IT support) who help us deliver our services.
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Legal Requirements: We may disclose your information if required by law or to protect our rights, such as responding to legal requests from government authorities.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
7. Your Data Protection Rights
You have the following rights regarding your personal data:
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Right to Access: You can request a copy of the personal data we hold about you.
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Right to Rectification: You can request that we correct any inaccurate or incomplete data.
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Right to Erasure: You can ask us to delete your personal data when it’s no longer needed.
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Right to Restrict Processing: You can request that we restrict the processing of your personal data.
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Right to Object: You can object to the processing of your data for marketing purposes.
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Right to Data Portability: You can request to transfer your data to another service provider in a structured, commonly used format.
To exercise any of these rights, please contact us using the contact details below.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include encryption, secure storage, and restricted access.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we will notify you if significant changes are made.
10. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
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Phone: 0333 533 1312
11. Consent
By using our website, you consent to the collection and use of your data in accordance with this privacy policy.